Refund Policy
This Refund Policy explains the rules for getting refunds on purchases made through Marketinsights. By using our platform and buying something, you agree to follow this Refund Policy.
- Who Can Get a Refund
You may get a refund in these cases:
- Billing mistakes: If you were charged the wrong amount or billed by mistake.
- Service problems: If there are technical issues that stop you from using our services.
- Not satisfied: If you are unhappy with our services and want to cancel your subscription.
- How to Ask for a Refund
To get a refund, please contact our customer support team within 5 days of your purchase. You might need to show proof of purchase or give more details to support your request.
- Refund Amount
The refund amount will depend on your situation. Sometimes, you may get a full refund, but other times, it might be only a part of the amount.
- How You Will Get Your Refund
Refunds will be sent back using the same payment method you used to buy the item. Please give us 5 days to process the refund and for it to appear in your account.
- Items That Cannot Be Refunded
Some items or services cannot be refunded. These may include:
- Subscription fees for services already used
- Digital products or content you downloaded
- Services given by third-party providers
- Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be shown on this page, so please check it now and then.
- Contact Us
If you have questions about this Refund Policy or need help with a refund, please contact our customer support team at [email protected].